Customer resources
Meridian maintains multiple channels for customers seeking information, assistance, and service routing.
Online Information Center
General information, documentation, service notices, and customer guidance.
Automated Information Services
Telephone-based access to general information and departmental routing.
Legacy Product Resources
Selected documentation and support information for legacy classifications.
Automated Customer Information System
Certain information services are available through our automated customer information system. Customers should have relevant account or reference information available before calling.
Automated Customer Information System
Automated services may be subject to scheduled maintenance. Standard carrier rates may apply.
Legacy information services
Some Meridian services are maintained through systems established before the current online customer experience platform.
Customers attempting to access information associated with legacy products, historical account classifications, or specialized service programs may be directed to an automated information channel. Routing is determined by service classification and availability.